What you should know:
Frontpoint security markets itself as safer, smarter and simpler. Based on our research, the tagline couldn’t be more appropriate. From doorbell cameras to home automation services, Frontpoint is making its mark as one of the most respected companies in the industry.
With an easy, DIY installation setup, Frontpoint helps to save you time and money. Thanks to its through instructions, excellent customer service team and simple step-by-step breakdown, setting up your home security system is easier than you may expect. With home automation fully integrated in one easy-to-use app, you can be in control of all things home security at all times.
Excellent Customer Service
An important part of every successful company is customer service. Luckily, Frontpoint shines in this area. From installing and using your new system to learning about your new equipment and getting clarity on contracts, the customer service experts at Frontpoint are ready and willing to answer any questions that you may have.
Frontpoint has a 30-day risk free trial period. What exactly does this mean for you? Starting on the day you receive your new system, Frontpoint gives you 30 days to try the system out and experience all of the bells and whistles. If you decide that your Frontpoint system doesn’t exactly fit with your lifestyle, you’ll get a complete refund (and free return shipping).
Web Snapshot – Frontpointsecurity.com – March, 27 2020.
No Professional Installation
While Do-it-Yourself installation is a plus for some, it is a definite disadvantage for others. By not offering professional installation at all, Frontpoint forces you to get handy or hire a third party company to install your home security system for you. Not only can this be a hassle, but it can also become expensive for you.
With packages starting at $99, Frontpoint can prove to be quite pricy if you’re looking for home security options on a budget. Their Safe Home Secured packed retails for around $600 and additional features can end up costing you much more.
Frontpoint’s 3-year equipment warranty may seem like a great deal to some. However, when you consider that many other home security companies offer lifetime warranties, the brief 3-year deal simply doesn’t add up. This is a definite shortcoming of a rapidly growing company.
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