American Van Lines is a family-owned company whose mission is to provide great service and competitive rates, whether you’re moving locally or cross-country. American Van Lines has systems in place to make your move affordable no matter the distance or the load. Their agents will work with you, making adjustments where possible to make sure your move is on budget.
Licenses: U.S. DOT No.614506 / MC 294798 / Fla. Mover Reg. No. IM-105 / NCUC# C-1588 / TXDMV 005036019C
- Offers Full Service Interstate moves across the US
- Offers price matching
- Newsweek 2019 winner of America’s Best Customer Service
- Flat-rate pricing
- Over 25 years in business
- Commercial and Corporate Relocation Services
- Background checks all staff
- Certified ProMover by American Moving & Storage Association
- Military Discounts
Customer Comments & Reviews
American Van Lines Review
The company website is likely one of your first stops when looking for movers, so we’ve assessed these moving company websites for ease of use, so you know what to expect.
For ease of use and accessibility, we gave this website our top rating. With so much information at your fingertips, navigating the site will help you better identify your moving needs, since there are a variety of speciality services and products offered. You can also get a free quote very quickly. If and when you are ready to speak to a live agent, you can do so in a few different ways. In fact, if you are on the site during office hours, you can get someone on phone almost immediately. If browsing after hours and you request to speak with someone, a customer service agent will follow up with you immediately via email and with a phone call the very next day.
When speaking to an American Van Lines agent, we found their qualification process to be easy and quick. Agents have a direct and efficient line of questioning to identify your specific moving needs to provide the most accurate quote in just about 15 minutes. The agents we spoke to were all very patient and provided great customer service. There is a certain sense of understanding and experience that comes across in the call that will put your mind at ease.
American Van Lines was also very flexible in their ability to assist cross country moves that were months, weeks and even just a few days away. This company received our top ratings because of their ability to accommodate different circumstances and timelines, how easy it was to find what was needed on their site and due to the professionalism exhibited by their sales agents.